Shipping policy
Shipping Policy
NOTRE DIEM - Shipping Policy
Thank you for your purchase from NOTRE DIEM. We are pleased to offer a seamless shipping experience for your new luxury items.
Order Processing Time
All orders are processed within 1-3 business days (Monday - Friday, excluding national holidays). Once your order has been prepared and dispatched, you will receive a shipping confirmation email.
Shipping Confirmation & Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.
Domestic Shipping (within India)
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days. Shipping Charges Applicable
International Shipping
We are proud to serve clients worldwide. International shipping rates and times vary depending on the destination.
- International Standard: Estimated delivery within 7-21 business days. Rates are calculated at checkout.
Customs, Duties, and Taxes
NOTRE DIEM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We are not responsible for delays due to customs.
Damaged or Lost Packages
The integrity of your purchase is paramount. If your order arrives damaged, please contact us within 48 hours of delivery at support@notrediem.com with your order number and a photo of the item’s condition.
If your package is lost in transit, please contact us. We will work with the shipping carrier to resolve the situation.